Privacy Policy

Effective Date: October 16, 2025

Last Updated: October 14, 2025

Introduction

Aperture Health ("we," "us," or "our") is committed to protecting your privacy with the highest standards of security and confidentiality. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our elite concierge medical services.

Your trust is paramount. We handle your medical information with the same rigor as a financial vault, ensuring that your health data and personal identity remain entirely under your control.

Information We Collect

Personal Information

When you engage with Aperture Health, we may collect:

Identity Information: Name, date of birth, contact details, and government-issued identification
Contact Information: Email address, phone number, mailing address, and preferred communication methods
Financial Information: Payment details, billing address, and membership retainer information
Professional Information: Occupation, employer (if relevant to service delivery)

Protected Health Information (PHI)

As part of our medical coordination services, we collect and manage:

Complete medical history and health records
Current medications and treatment plans
Laboratory results and diagnostic reports
Physician notes and specialist consultations
Insurance information and claims documentation
Family medical history (when relevant)
Genetic testing results (if applicable)

Communication Records

We maintain records of:

All communications between you and Darrell Edwards
Correspondence with healthcare providers on your behalf
Appointment schedules and coordination notes
Service requests and preferences

How We Use Your Information

We use your information exclusively to:

Coordinate Your Care: Connect and align your physicians, manage referrals, and ensure continuity of care
Medical Navigation: Facilitate access to leading specialists, hospitals, and laboratories worldwide
Record Management: Track, verify, and maintain all medical records, referrals, and results in one secure location
Communication: Respond to your requests, provide updates, and manage your healthcare needs
Administrative Purposes: Process membership payments, maintain your account, and fulfill our contractual obligations
Service Improvement: Enhance our services based on your needs and preferences (always with your data anonymized)

We will never use your information for marketing purposes or share it with third parties for their promotional use.

Data Security and Encryption

Your medical information is protected through:

Military-Grade Encryption: All files are encrypted both in transit and at rest using AES-256 encryption
Private Cloud Storage: Your data is stored in HIPAA-compliant, isolated cloud environments with redundant backups
Access Controls: Strict authentication protocols and role-based access limitations
Regular Security Audits: Continuous monitoring and third-party security assessments
Secure Communication Channels: All digital communications are encrypted end-to-end

Confidentiality and Nondisclosure

Staff Agreements: All Aperture Health staff and associated physicians operate under strict nondisclosure agreements
Pseudonym Services: For clients requiring total discretion, we offer the ability to make bookings and maintain records under pseudonyms
Private Relationships: Each client relationship is personally managed by Darrell Edwards with absolute confidentiality
No Shared Access: Your information is never accessible to other members or third parties without your explicit consent

Information Sharing and Disclosure

We only share your information in the following circumstances:

With Your Consent

We will share your medical information with healthcare providers, specialists, and facilities only as necessary to coordinate your care and only with your explicit authorization.

Legal Requirements

We may disclose information when required by law, including:

Compliance with court orders or subpoenas
Response to government or regulatory requests
Protection against legal liability
Emergency situations where disclosure is necessary to prevent serious harm

Service Providers

We may share limited information with trusted service providers who assist in delivering our services, including:

HIPAA-compliant cloud storage providers
Encrypted communication platforms
Payment processors (financial information only)

All service providers are bound by strict confidentiality agreements and are prohibited from using your information for any other purpose.

Your Rights and Choices

You have the right to:

Access: Request access to your personal and health information
Correction: Request corrections to inaccurate or incomplete information
Deletion: Request deletion of your information (subject to legal retention requirements)
Portability: Receive a copy of your medical records in a standard format
Restriction: Request limitations on how we use or disclose your information
Confidential Communications: Request communications through specific methods or at specific locations
Opt-Out: Withdraw consent for specific uses of your information
Account Termination: Close your account at any time

To exercise any of these rights, please contact Darrell Edwards directly through your secure communication channel.

Data Retention

We retain your information for as long as:

Your membership remains active
Necessary to provide ongoing coordination of care
Required by law or regulatory obligations (typically 7-10 years for medical records)
You request continued storage for future healthcare needs

Upon termination of membership, you may request:

Transfer of all records to you or a designated provider
Continued secure storage for a specified period
Permanent deletion (where legally permissible)

HIPAA Compliance

Aperture Health is fully compliant with the Health Insurance Portability and Accountability Act (HIPAA) and follows all requirements regarding the protection of your Protected Health Information (PHI). You will receive a separate Notice of Privacy Practices as required by HIPAA.

International Data Transfers

For clients who require international medical coordination, we may transfer your information across borders to facilitate care. All international transfers comply with applicable data protection laws and maintain the same high standards of security and confidentiality.

Children's Privacy

Aperture Health provides family coverage options. When serving minors (under 18), we obtain appropriate consent from parents or legal guardians and apply enhanced privacy protections as required by law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes through your preferred communication method and post the updated policy with a new effective date.

Your continued use of our services after changes are made constitutes acceptance of the revised policy.

Contact Information

For questions, concerns, or requests regarding this Privacy Policy or your personal information:

Darrell Edwards
Aperture Health
[Contact through your secure member portal or designated communication channel]

All communications remain strictly confidential.

Your privacy is not negotiable. Your trust is everything.